Banks
Plan your visit to the branch.
Built in Dakar
Stop waiting in line. Queue from home.
Take a ticket for the bank, hospital or town hall from your phone. Track your spot live, arrive right on time.
SmartQueue for businesses
Serve customers in person? Keep your queue moving.
Hair salon, clinic, shop or local service: create your workspace online, set up queues and manage arrivals from your phone or computer.
14-day free trial · online signup
For your everyday visits
Less waiting, wherever you need it.
Healthcare
Wait more comfortably for your appointment.
Public services
Save time on everyday paperwork.
Telecoms
Visit a store at the right time.
Features
Everything you need to take your day back.
A lightweight app, built for daily use at banks, hospitals, town halls and telecom operators across Senegal.
- Remote ticketing
- Grab a spot in line from your phone — no need to physically go there.
- Real-time tracking
- Your position in line updates every 10 seconds.
- Smart notifications
- Alerted 10 minutes before your turn — just enough time to arrive.
- Full history
- Access every past ticket for reimbursements or follow-ups.
- Low-bandwidth mode
- Optimized for 3G networks — works anywhere in West Africa.
- Local languages
- French, English, Wolof. Built for the African context.
How it works
Three steps, from your phone.
- 01
Pick a service
Bank, hospital, operator or administration. The list updates in real time with wait times.
- 02
Grab your ticket
Just your name and phone number. You're placed in the queue the moment you tap the button.
- 03
Arrive right on time
Get a notification 10 minutes before your turn. Head to the indicated counter.
Questions
The questions people ask.
Is the app free?
Yes, SmartQueue is 100% free for users. Partner businesses fund the service.
Can I use it offline?
You need at least 3G to grab a ticket and receive updates. Low-bandwidth mode activates automatically.
Is my data protected?
GDPR compliant. We never share your phone or email with partner companies without your consent.
Which services are available?
Banks, hospitals, telecom operators, town halls and administrations. The list grows every month.